¶ 💡 Compatibility
This article applies to the following device and software. Please note when referencing:
- Machine model: U1
¶ 📝 Issue Description
The touchscreen displays a system anomaly message: “System Anomaly. See anomaly details. Contact technical support.” The following error codes appear on the screen:
- 0003-0522-0000-0000
- 0003-0522-0000-0002
¶ 🔎 Possible Causes
The issue may be caused by accumulated server messages, and we will resolve it by optimizing the server.
¶ ✅ Solution
Based on the information we have so far, this error does not affect printing. If you encounter this error, you can click Confirm and continue printing.
This issue is expected to be resolved around March 24, 2026 through a new version of Snapmaker Orca and updated printer firmware.
If the issue seriously affects your printing, please contact Snapmaker Support.
¶ 💬 Reach out to Snapmaker Support
After following the troubleshooting steps, if you find it difficult to resolve your issue, kindly submit a support ticket through https://snapmaker.formcrafts.com/u1-troubleshooting-request and share your troubleshooting results with some pictures/videos. Our dedicated support team will be more than willing to assist you in resolving the issue.