¶ Compatibility
This article applies to the following model and module. Please take note when referencing:
Model: U1
¶ Issue Description
The print stops midway and an error appears on the screen. Clicking “Continue” allows the print to resume temporarily.
¶ Possible Causes
The current firmware has a high sensitivity setting for extrusion failure detection, which may cause frequent false triggers. Future firmware updates will optimize this sensitivity.
¶ Temporary solution:
Before starting a print, disable the “Extrusion Failure Detection” function in Settings > Print Preferences.
After adjustment, check whether the print can complete successfully. The next firmware version 0.9.2 will provide both high and low sensitivity configuration options.
¶ Reach out to Snapmaker Support
After following the troubleshooting steps, if you find it difficult to resolve your issue, kindly submit a support ticket through https://snapmaker.formcrafts.com/u1-troubleshooting-request and share your troubleshooting results with some pictures/videos.
Our dedicated support team will be more than willing to assist you in resolving the issue.