¶ Promotions & Discounts
¶ What are the rules for the Referral Program?
The Snapmaker Referral Program allows you to invite friends to purchase Snapmaker products and earn rewards.
Your friends will receive an exclusive 5% discount on machine purchase when purchasing through your referral link. Once their order has been successfully shipped, you will receive PayPal cashback or a Gift Card as commission. Rewards are typically issued by the end of the month following shipment.
For more details, please refer to the Referral Program.
¶ Are there any discounts for special user groups?
Yes. Snapmaker offers a Special Discount Program for eligible users, including educators, students, military personnel, healthcare professionals, and persons with disabilities.
Verified users can enjoy a 5% discount on all Snapmaker products.
This discount:
- Can be used during promotional periods
- Cannot be combined with other discount codes, coupons, referral rewards, or promotions
- Applies only to purchases made through the official Snapmaker online store
- Cannot be applied after an order has been placed
To apply, please click here to submit your request through the application form. Our team will review your submission and typically respond within 1–2 business days. If approved, you will receive an email with your discount details and instructions on how to use it.
For more details, please refer to the Special Discount Program.
¶ Can I get a price adjustment if the price drops after I place an order?
Yes. We offer a 30-Day Price Match Policy.
If the listed price of an eligible product purchased from the Snapmaker Official Online Store drops within 30 calendar days of your purchase, you may be eligible to receive the price difference as a Snapmaker Gift Card.
To request a price adjustment, please submit your application by clicking here.
The price adjustment amount is calculated based on the difference between the product's original listed price at the time of purchase and its current listed price at the time your request is submitted. Coupons, promotional discounts, taxes, shipping fees, Gift Cards, and other order-level discounts are not included in the calculation.
¶ 🏷️ Coupon Usage
¶ How do I apply a coupon code?
You can apply your coupon during checkout:
- Add products to your cart
- Proceed to checkout
- Enter your coupon code in the “Discount Code or Gift Card” field
- Click “Apply”
The discount will be automatically applied if the coupon is valid.
¶ Why is my coupon code not working?
If your coupon is not working, please check the following:
- The coupon code is entered correctly
- The coupon has not expired
- The coupon meets minimum order requirements
- The selected products are eligible for the discount
- The coupon has not already been used
If the issue persists, please contact support at info@snapmaker.com for assistance.
¶ Can I use multiple coupons in one order?
No. Only one coupon code can be applied per order.
¶ Can I combine a coupon with other discounts?
No. Coupon codes cannot be combined with other discounts or promotional offers, including but not limited to:
- Bundle or bulk discounts (e.g., Filament Bulk Sale)
- Loyalty rewards or Snaps redemption codes
- Auto-applied discounts (if available at checkout)
Only one discount benefit can be applied per order. Please choose the option that provides the best value.
¶ Can I apply a coupon after placing an order?
No. Coupons must be applied during checkout and cannot be added, modified, or retroactively applied after the order is placed.
¶ Why didn’t my discount apply correctly?
This may happen for the following reasons:
- Regional pricing or currency differences
- Product-specific exclusions
- Automatic promotional discounts taking priority over coupon codes
If you believe there is an error, please contact support at info@snapmaker.com for further assistance.
¶ Do coupons expire?
Yes. Most coupons have a validity period and must be used within the specified time frame. Expired coupons cannot be reactivated unless explicitly stated in the promotion terms.
¶ Can I transfer my coupon to another account?
No. Coupons are non-transferable and are usually tied to the original email or account used to receive them.
¶ Can I use a coupon code with a gift card?
Yes. You can use multiple gift cards in a single order, but only one coupon code can be applied per order.
At checkout:
- Enter your coupon code in the “Discount Code or Gift Card” field
- Enter your gift card code in the same field
All valid gift cards and the coupon (if applicable) will be applied to your order total.
¶ What happens if I return an order paid with a coupon?
Refunds are processed based on the actual amount paid after discounts.
Coupons used in completed orders are generally not reissued unless explicitly stated in the promotion policy.
¶ Who can I contact for coupon issues?
For any coupon-related questions or issues, please contact: