The hot end is located inside the toolhead. Remove the toolhead rear cover to replace it.
Different from our official term, some people may use the following terms to describe this component:
(1) Hotend
(2) Extruder
(3) Nozzle
(4) Nozzle heatsink assembly
Difficulty:★★☆☆☆ (easy)
Estimated time:15mins
(1) H2.0 hex key
(2) New hot end
(1) Tap the filament info section on the home page.
(3) Choose the target toolhead (e.g., Toolhead 1) and tap "Unload".
(4) Wait for the printer to finish unloading, then tap "OK".
(5) Return to the home page, tap the upper-left corner to check the nozzle temperature, and wait until it cools below 40 °C.
Before continuing, please power off the machine and unplug it!
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(1) Insert a H2.0 hex key into the center hole between the 2 locating pins. Push until you hear a click sound to detach the toolhead from the swapper.
(2) Remove the toolhead rear cover.
(3) Disconnect the hot end cables. You can press the locking clip with the H2.0 hex key to release it.
(4) Remove the 2 screws with the H2.0 hex key, replace the hot end, and tighten the screws.
(5) Reconnect the cables:
(6) Route the cables properly: press both into the cable clip, and fold the thermistor cable end before pressing it into the extruder unit slot.
(7) Reinstall the toolhead rear cover.
(1) Use an H2.0 hex key to adjust the toolhead latch until two red markings are visible.
(2) Align the latch hole with the locating pin on the swapper and push the toolhead inward until it stops.
(3) Keep pushing inward and move the toolhead slightly so the 2 side locating pins fit into the bracket holes.
After following the troubleshooting steps, if you find it difficult to resolve your issue, kindly submit a support ticket through https://snapmaker.formcrafts.com/u1-troubleshooting-request and share your troubleshooting results with some pictures/videos.
Our dedicated support team will be more than willing to assist you in resolving the issue.