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The filament tube between the toolhead and the top panel has a specification of Outer diameter 6 mm, inner diameter 4.6 mm, length 650 mm.
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Both ends are secured with quick-release fittings, which must be pressed to remove the tube.
¶ Difficulty and Time Estimate
- Difficulty:★☆☆☆☆ (Easy)
- Estimated Time:5minutes
Available at the Snapmaker Official Store
- Tap the specified area on the touchscreen (Highlighted in red in the image below).
- Select the target toolhead (e.g., No.2) and tap "Unload".
- Wait for the system to automatically complete the filament unloading.
- Turn the spool to retract the filament.
- Press the quick connectors at positions 1 and 2, then remove both ends of the filament tube.
- Remove the filament tube from the filament tube holder.
- Insert both ends of the new filament tube into the quick connectors, then press the filament tube into the filament tube holder.
- Finally, use the clips to secure the filament tube and the toolhead USB cable.
After following the troubleshooting steps, if you find it difficult to resolve your issue, kindly submit a support ticket through https://snapmaker.formcrafts.com/support-ticket and share your troubleshooting results with some pictures/videos.
Our dedicated support team will be more than willing to assist you in resolving the issue.