The filament runout sensor is located inside the extruder unit. To access the filament runout sensor for replacement, the extruder unit must be removed and disassembled.
Different from our official term, some people may use the following terms to describe this component:
¶ Difficulty and Time Estimate
- Difficulty:★★☆☆☆ (Easy)
- Estimated Time:20 minutes
US: https://us.snapmaker.com/products/filament-runout-sensor-kit-for-snapmaker-u1
EU: https://eu.snapmaker.com/products/filament-runout-sensor-kit-for-snapmaker-u1
Global: https://shop.snapmaker.com/products/filament-runout-sensor-kit-for-snapmaker-u1
- H1.5 hex key
- H2.0 hex key
- New filament runout sensor
- Tap the specified area on the touchscreen (Highlighted in red in the image below).
- Select the target toolhead (e.g., No.2) and tap "Unload".
- Wait for the system to automatically complete the filament unloading.
Before proceeding, please turn off the machine and unplug the power cable!
- For head No.1: Slide to the right until the locating pin is fully visible.
- For heads No.2/3/4: Slide the toolhead to the left until the locating pin is fully visible.
¶ 1.3 Remove filament and guide tube
- Remove the three cable clips.
- Press the quick-release fitting.
- Remove the filament and the filament tube.
- Use the H2.0 hex key to remove the two mounting screws.
- Unplug the USB cable and then carefully remove the toolhead.
¶ 2.1 Remove top cover and back cover
- Use the H2.0 hex key to remove the three screws securing the top cover of the toolhead, then remove the top cover.
- Remove the back cover of the toolhead.
- Disconnect the extruder unit cables.
- Use the H1.5 and H2.0 hex keys to unscrew PCB fixing screw 1 and screw 2 respectively.
- Pull out the cables from the clips of the extruder unit.
- Use the H1.5 hex key to unscrew fixing screw 1 and screw 2, and use the H2.0 hex key to unscrew fixing screw 3 and screw 4, then remove the extruder unit.
- Use the H2.0 hex key to unscrew the 4 fixing screws, then remove the extruder bearing block.
- Use the H1.5 hex key to unscrew the 2 fixing screws, then remove the old filament runout sensor.
- Install the new filament runout sensor, then use the H1.5 hex key to tighten the 2 fixing screws.
- Reinstall the extruder bearing block, then use the H2.0 hex key to tighten the 4 fixing screws.
- Place the extruder unit in the position as shown, then use the H1.5 hex key to tighten fixing screw 1 and screw 2, and use the H2.0 hex key to tighten fixing screw 3 and screw 4.
- Reinstall the PCB. Note that the 3 cables of the extruder unit must be routed as shown in the picture.
- Use the H1.5 and H2.0 hex keys to tighten PCB fixing screw 1 and screw 2 respectively.
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Reconnect the extruder unit cables.

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Organize the cables as shown.

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Install the top cover of toolhead.
- Install the back cover of toolhead.
Before installing the toolhead, please make sure the sliders are in the correct positions. The slider for Toolhead No. 1 should be set to the far left, while the sliders for Toolheads No. 2, 3, and 4 should all be set to the far right.
You can use a hex key to adjust the slider and make sure the red mark on the slider is visible.
- Align the hole on the toolhead with the long locating pin on the docking bracket, and push inward until it stops.
The illustrated side of the toolhead should face inward.
- Align the two locating pins on the toolhead with the holes shown on the mount.
For No.1 head: hole is to the left of the pins
For No.2/3/4 heads: hole is to the right of the pins
¶ 6.2 Connect and secure the USB cable
- Plug in the USB cable and fasten the two screws with the H2.0 hex key.
- While pressing part 1, as highlighted in the image below, insert the filament into part 2 until it reaches the end.
- Finally, connect the filament tube. The toolhead installation is now complete.
After following the troubleshooting steps, if you find it difficult to resolve your issue, kindly submit a support ticket through https://snapmaker.formcrafts.com/u1-troubleshooting-request and share your troubleshooting results with some pictures/videos.
Our dedicated support team will be more than willing to assist you in resolving the issue.