The extruder motor is located in the extruder unit of the toolhead. To access the extruder motor for replacement, the extruder unit must be removed and disassembled.
Different from our official term, some people may use the following terms to describe this component:
- Stepper motor
- Extruder stepper motor
- Pancake stepper
- Extruder stepper
¶ Difficulty and Time Estimate
- Difficulty:★★★☆☆ (Easy)
- Estimated Time:20 minutes
When the extruder motor is damaged.
US: https://us.snapmaker.com/products/extruder-motor-for-snapmaker-u1
EU: https://eu.snapmaker.com/products/extruder-motor-for-snapmaker-u1
Global: https://shop.snapmaker.com/products/extruder-motor-for-snapmaker-u1
- H1.5 hex key
- H2.0 hex key
- New extruder motor
- Tap the specified area on the touchscreen (Highlighted in red in the image below).
- Select the target toolhead (e.g., No.2) and tap "Unload".
- Wait for the system to automatically complete the filament unloading.
Before proceeding, please turn off the machine and unplug the power cable!
¶ 1.3 Remove filament and guide tube
- Remove the three cable clips.
- Press the quick-release fitting.
- Remove the filament and the filament tube.
- Use the H2.0 hex key to remove the two mounting screws.
- Unplug the USB cable and then carefully remove the toolhead.
¶ 2.1 Remove top cover and back cover
- Use the H2.0 hex key to remove the three screws securing the top cover of the toolhead, then remove the top cover.
- Remove the back cover of the toolhead.
¶ 2.2 Disconnect the cables and remove the PCB
- Disconnect the cables from the PCB.
When installing the toolhead PCB, please refer to the wiring diagram below.
No. |
Cable |
Detail |
1 |
Motor cable |
4 wires: green, black, blue, red |
2 |
Filament detection cable |
3 wires: red, yellow, black |
3 |
Calibration sensor cable |
2 wires: black |
4 |
Fan cable |
4 wires: red, black, blue, yellow |
5 |
Ceramic heater cable |
2 wires: white |
6 |
Thermistor cable |
2 wires: white |
- Use the H1.5 and H2.0 hex keys to remove the M2×6 and ST2.6×6 screws respectively, and then remove the PCB.
- Use the H1.5 and H2.0 hex keys to reomve the 2 M2×10 and 2 M3×8 screws respectively. Then, move aside the cables on the surface of the extruder unit.
- Remove the extruder unit.
- Use the H2.0 hex key to remove the 4 fixing screws, then remove the extruder bearing block.
- Use the H2.0 hex key to remove the fixing screw, then remove the pressure spring.
- Use the H2.0 hex key to remove the 2 fixing screws, then remove the extruder motor (1) and motor heat shield (2).
¶ Step 5. Install the extruder motor and assemble the extruder unit
- Place the motor heat shield and the new extruder motor in order, flip the assembly, and tighten the 2 fixing screws with the H2.0 hex key.
- Install the pressure spring and tighten the fixing screw with the H2.0 hex key.
-
Install the bearing block and tighten the 4 fixing screws with the H2.0 hex key.

-
Install the extruder unit, and use the H1.5 and H2.0 hex keys to tighten the 2 M2×10 fixing screws and 2 M3×8 fixing screws respectively.
- Place the PCB in the position as shown. Use the H1.5 and H2.0 hex keys to tighten the M2×6 and ST2.6×6 screws respectively.
- Reconnect the PCB cables and organize the cables as shown in the picture below.
Reconnect cables:
Organize cables:
- Install the top cover of toolhead.
- Install the back cover of toolhead.
Before installing the toolhead, please make sure the sliders are in the correct positions. The slider for Toolhead No. 1 should be set to the far left, while the sliders for Toolheads No. 2, 3, and 4 should all be set to the far right.
You can use a hex key to adjust the slider and make sure the red mark on the slider is visible.
- Align the hole on the toolhead with the long locating pin on the docking bracket, and push inward until it stops.
The illustrated side of the toolhead should face inward.
- Align the two locating pins on the toolhead with the holes shown on the mount.
For No.1 head: hole is to the left of the pins
For No.2/3/4 heads: hole is to the right of the pins
¶ 7.2 Connect and secure the USB cable
- Plug in the USB cable and fasten the two screws with the H2.0 hex key.
- While pressing part 1, as highlighted in the image below, insert the filament into part 2 until it reaches the end.
- Finally, connect the filament tube. The toolhead installation is now complete.
- Check whether the toolhead's filament loading and unloading functions are working correctly, and observe whether the active extruder gear assembly is rotating normally from the right side of the toolhead.
After following the troubleshooting steps, if you find it difficult to resolve your issue, kindly submit a support ticket through https://snapmaker.formcrafts.com/u1-troubleshooting-request and share your troubleshooting results with some pictures/videos.
Our dedicated support team will be more than willing to assist you in resolving the issue.