A great community thrives on the care of its members.
We encourage all users to work together in fostering a friendly, respectful, and vibrant community environment. If you encounter any unfriendly interactions or behavior while using the platform, please let us know by submitting a report.
¶ 1. Reporting Comments 
While browsing comments on the model platform, you can report any inappropriate or rule-breaking content by tapping the ⋮ button at the bottom right of the comment. Your report helps us keep the community clean and welcoming for everyone.
¶ What types of comments can be reported?
🚫 Spam / Advertising
🚫 Harassment / Abuse
🚫 Explicit Content
🚫 Copyright Infringement
🚫 Misinformation
🚫 Other
¶ How to report a comment?
- Tap the
⋮button on the comment to open the action menu. - Select
Reportto open the report form. - Choose a
report reasonfrom the dropdown, and optionally add a description (up to 200 letters) or upload screenshot evidence. - Review your input, then tap
Submit Reportto send, orCancelto discard.
Including a clear description and screenshots when you submit a report helps us verify and process much faster!
¶ 2. Reporting Inappropriate Behavior 
If you encounter harassment, aggressive interactions, or any behavior that hurts the community experience, please send a detailed report to our info@snapmaker.com. We take every report seriously.
¶ What types of violations can be reported?
🚫 Harassment, abuse, personal attacks, or threats
🚫 Hate speech, discriminatory remarks, or provocative trolling
🚫 Spam, advertising, or unauthorized promotion
🚫 Impersonating other users, creators, or official accounts
🚫 Manipulating likes, comments, or other community interactions
🚫 Sharing others' personal information without permission
🚫 Any other actions that violate community guidelines or disrupt order
¶ What details are useful for reporting?
- The username or profile link of the reported user
- Links to the relevant comments, posts, or pages involved
- The approximate time when the violation occurred
- A clear and objective description of the behavior
- Screenshots or other supporting evidence (e.g., chat logs, comments)
¶ 3. Reviewing and Processing Report 
Upon receiving a report, we will conduct an independent review based on our community guidelines. Depending on the nature and impact of the violation, as well as the user's history, we may process including but not limited to:
- Sending an official warning notice to the violating user
- Removing or deleting inappropriate comments, posts, or related content
- Restricting community interactions (e.g., commenting, following) for the account
- Temporarily limiting account access
- Temporarily suspending or permanently banning the account
¶ Special Notes 
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Reports involving personal safety, privacy breaches, or severe and persistent harassment will be prioritized for review.
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For privacy and security reasons, we do not disclose specific penalty details to the reporter.
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Filing false reports, fabricating or tampering with evidence, or maliciously accusing others are also violations. If verified, we will take appropriate actions against the involved accounts as well.
If you have any further thoughts, suggestions, or requests, just click Support Ticket to share them with us. Every piece of feedback makes a difference in building a better community!