¶ Problem Description
Snapmaker Luban only returns “ok” after inputting commands in the Console.
¶ Possible Causes
- You are connecting your machine with Snapmaker Luban via Wi-Fi.
- For Artisan, due to certain limitations in the current firmware, Luban may return "ok" after entering commands, regardless of whether it's connected via Wi-Fi or serial port.
¶ Solutions:
¶ 1.Use the USB cable to connect your machine with Snapmaker Luban instead of via Wi-Fi.
¶ 2.For Artisan, try using third-party serial software like Pronterface or Lightburn to obtain more detailed feedback.
Pronterface: https://www.pronterface.com/
Lightburn: https://lightburnsoftware.com/
¶ Reach out to Snapmaker Support
After following the troubleshooting steps, if you find it difficult to resolve your issue, kindly submit a support ticket through https://snapmaker.formcrafts.com/support-ticket and share your troubleshooting results with some pictures/videos.
Our dedicated support team will be more than willing to assist you in resolving the issue.