¶ Problem Description
The Camera Capture function of Snapmaker Luban displays abnormally, or the images are not stitched well.
¶ Possible Causes
- You’re running an old version of Snapmaker Luban.
- Camera calibration hasn’t been implemented properly.
- The camera capture was not done correctly.
- There’s something wrong with the camera of the Laser Module.
¶ Solution
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Download the latest version of Snapmaker Luban https://www.snapmaker.com/en-US/snapmaker-luban.
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Refer to this video or the User Manual https://support.snapmaker.com/hc/en-us/articles/4404830785687-0-Introduction#h_01FB9FZ6AGT5RVPYNFKDS9EMXA to do camera calibration again.
- Please follow this video to correctly perform camera capture again.
¶ Reach out to Snapmaker Support
After following the troubleshooting steps, if you find it difficult to resolve your issue, kindly submit a support ticket through https://snapmaker.formcrafts.com/support-ticket and share your troubleshooting results with some pictures/videos.
Our dedicated support team will be more than willing to assist you in resolving the issue.