¶ Problem Description
The Laser Module engraves dots instead of lines during Auto Focus.
¶ Possible Causes
- The ports of the Z- and Y- axis Linear Modules are plugged invertedly.
- The Y-axis Linear Module is not working properly.
¶ Solution
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Make sure that both Y-axis Conversion Cable and Z-axis Conversion Cable are connected to the corresponding ports on the Controller.
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Make sure that the Z- and Y- axis Linear Modules are connected to the corresponding converters.
¶ Reach out to Snapmaker Support
After following the troubleshooting steps, if you find it difficult to resolve your issue, kindly submit a support ticket through https://snapmaker.formcrafts.com/support-ticket and share your troubleshooting results with some pictures/videos.
Our dedicated support team will be more than willing to assist you in resolving the issue.