¶ Compatibility
This article applies to the following models and modules. Please pay attention to the details when referring to it:
Model: Snapmaker 2.0
Module: 200W CNC
¶ Issue Description
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When the 200W CNC engages with the wood piece, the machine automatically pauses.
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Using the 200W CNC carving on brass, and it works fine for about 30 minutes before pausing on its own. When trying to resume, an error message appears: "Unable to resume the job. Please check your machine setting and try again."
¶ Possible Causes
- Improper parameters causing spindle overload
- Spindle motor malfunction
- 200W CNC controller board failure
¶ Troubleshooting Steps
¶ 1. Check the Parameters
Please refer to the recommended parameters for CNC carving and cutting below to verify if the Step Down settings for the material that are processing are correct.
Try lowering the working speed and Step Down to see if this resolves the issue.
¶ 2. Check if the Spindle is Rotating Properly
In the screen settings, turn on the spindle rotation separately and observe if it rotates normally.
Here's a reference video:
¶ 3. 200W CNC controller board failure
If reducing the work speed and step down doesn’t resolve the issue, and the spindle motor spins normally, the problem might be caused by a faulty controller board. Please contact support for further diagnosis and share the troubleshooting results you've gathered so far.
¶ Reach out to Snapmaker Support
After following the troubleshooting steps, if you find it difficult to resolve your issue, kindly submit a support ticket through https://snapmaker.formcrafts.com/support-ticket and share your troubleshooting results with some pictures/videos.
Our dedicated support team will be more than willing to assist you in resolving the issue.